Category Archives: communication

voice bias

Blind interviews and voice bias

How much attention do you pay to voice when you think of a leader or when you hear a speaker?  I cut my teeth on old school telephone interviewing so can confirm that voice  definitely plays a role in the assessment of someone. Voices are an integral part of our identity and we can all…

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pandemic safety protocols

Reactions to pandemic safety protocols fuel problems for HR

People are slowly returning to work in different stages in various geographies. I have been very surprised to hear some of the experiences HR leaders are recounting around the implementation of pandemic safety protocols. This is not just an HR issue, but also a business and leadership issue. They are seeing a strong polarisation of…

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personal workplace relationships

Can personal workplace relationships really be regulated?

Personal workplace relationship have always been a hot topic in any organisation and an equally hot potato for HR. I have been running workshops on sexism and harassment for organisations way before all of this became a hashtag thing and the question is always posed. Many professionals today work very long hours. They tell me…

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soft skill are hard currency

In the age of AI soft skills are hard currency

Researchers and pundits in the media are predicting the advance of AI and automation with jobs tagged for disappearance. Andrew Ng suggested in 2016 “If a typical person can do a mental task with less than one second of thought, we can probably automate it using AI either now or in the near future,”  As…

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political correctness

When did political correctness become incorrect?

And when did respect become political correctness? Have you ever noticed how people apologise for political correctness or pour scorn on it as somehow  it’s something we have to justify. We frequently hear sentences starting with “I know this is politically incorrect but…..”  They then go on to say something mildly or even extremely offensive.…

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Do you practise conversation hygiene?

I was introduced to this expression “conversation hygiene” by someone who is not a first language English speaker. Once I heard the words, they stuck in my head and I realised how perfect they were to describe many of the situations we all see and hear on a daily basis. Some of us don’t practise…

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10 Executive Presence Rules

Executive Presence Rules are confusing! No kidding! We’ve read a lot recently about executive presence and the hype associated with those indefinable characteristics  style, substance and character or charisma, communication and appearance.  A veritable industry has been spawned to define and navigate this amorphous concept which apparently is perceived to contribute by 26% to successful career progression. So is there…

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How to become visible in meetings

How to become visible in meetings: shut up and listen

 People who enjoy meetings should not be in charge of anything.” Thomas Sowell” Despite meetings being considered to be time-consuming and time-wasting in equal measure, we are all exhorted to excel and standout in them. This truthfully seems a bit strange to me.  J.K. Galbraith,  the world reputed economist adds “Meetings are indispensable when you don’t want…

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Can executive presence be learned?

What is executive presence? Do you have it? What are the intangibles, the “je ne sais quoi” or X Factors that make the difference between being the person who stands out and commands a room, or who disappears and becomes invisible in the crowd?  How is a person able to inspire confidence and trust of those around him or her, to become a respected…

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personal branding

5 Personal branding tips for women

Personal branding for women requires a different approach Stand out! According to Connie Glaser, author and women’s leadership expert, societal expectations for female behaviour promote modesty and collaboration, but these characteristics don’t necessarily lead to professional advancement. This requires actions closely associated with standing out from the crowd rather than blending in, by being able to identify, articulate and…

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