Category Archives: Communication skills

Accused of being a bully: “I meant'” vs “They heard”

I have been involved in many bullying cases from the point of view of the target. Interestingly I have been approached twice in the past week by individuals who have been on the other end of the accusation spectrum.   They told me in horrified tones  “I have just been accused of being a bully.” Both were delivering feedback related to poor performance  to a member of…

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The declining art of conversation and Gen Y recruitment

Much has been written about the need for changes that employers should make in order to attract and retain Millennials. We have seen a veritable outbreak of company Facebook pages, inter-active web sites, Twitter accounts, mentoring  programmes and the like. But as one client mentioned recently after a less than effective graduate recruitment job fair, an additional challenge is even more basic: to identify the best entry-level talent.…

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