Category Archives: Communication skills

reject candidates

9 reasons to reject candidates after an interview

Many recruiters and hiring managers are plagued by skill set shortages, both hard and soft skills. There is a very strong temptation to compromise to fill an open assignment rather than reject candidates that “will do.”. But very often the wrong hiring decision can be more expensive than keeping the vacancy open and continuing with the interview…

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political correctness

When did political correctness become incorrect?

And when did respect become political correctness? Have you ever noticed how people apologise for political correctness or pour scorn on it as somehow  it’s something we have to justify. We frequently hear sentences starting with “I know this is politically incorrect but…..”  They then go on to say something mildly or even extremely offensive.…

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toxic talk and anger

Toxic Talk, LinkedIn and the Anger Iceberg

Toxic talk is prevalent but has now reached LinkedIn For some years Academics have becoming increasingly concerned about the potential fallout from “uncivil discourse.”  So called “toxic talk” can end up polarizing opinion “when individuals rather than issues are attacked” (Stryker, Conway, & Danielson, 2014). The concerns over incivility extend to the online information environment, where “nasty comments can…

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Do you practise conversation hygiene?

I was introduced to this expression “conversation hygiene” by someone who is not a first language English speaker. Once I heard the words, they stuck in my head and I realised how perfect they were to describe many of the situations we all see and hear on a daily basis. Some of us don’t practise…

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How to cultivate gravitas

You can cultivate gravitas with inside out work Many think it is not is possible to cultivate gravitas, central to executive presence, that elusive quality said to contribute by 25% towards career success.  It can be acquired by anyone, at any age. It’s about presenting your best self, all the time, even when you may not be prepared. Gravitas and…

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The unknown impact of Learned Deafness

Yesterday I sent out this tweet about learned deafness, although I didn’t know that was what it was called at the time. I just thought it was complete madness. Lady did not hear people yelling at her to watch out as window cleaner dropped bucket. Why? Headphones. Now injured. #dangerous Have you heard of learned deafness? I…

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How to become visible in meetings: shut up and listen

” People who enjoy meetings should not be in charge of anything.” Thomas Sowell Click To Tweet Despite meetings being considered to be time-consuming and time-wasting in equal measure, we are all exhorted to excel and standout in them. This truthfully seems a bit strange to me.  J.K. Galbraith,  the world reputed economist adds “Meetings are indispensable…

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Can executive presence be learned?

What is executive presence? Do you have it? What are the intangibles, the “je ne sais quoi” or X Factors that make the difference between being the person who stands out and commands a room,  or who disappears and becomes invisible in the crowd?  How is a person able to inspire confidence and trust of those around him or her,  to become a respected…

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bored businesman

Over communication: 7 reasons to learn “Mench”

One of the key messages across the board at the JUMP forum in Paris was gender communication differences and the impact this has on workplace mis-communication. Not one, but multiple speakers raised this issue, with a particular emphasis on over communication.  Hmmm.. I thought I need to listen this. Although for a woman I am reasonably direct and brief,…

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Accused of being a bully: “I meant'” vs “They heard”

I have been involved in many bullying cases from the point of view of the target. Interestingly I have been approached twice in the past week by individuals who have been on the other end of the accusation spectrum.   They told me in horrified tones  “I have just been accused of being a bully.” Both were delivering feedback related to poor performance  to a member of…

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