Category Archives: Diversity

Inclusion initiatives

Diversity and inclusion initiatives under threat

What can HR do to protect diversity and inclusion initiatives?

Diversity and Inclusion initiatives struggle to succeed under any circumstances. But with recent dramatic shifts in the current social, economic and political cilimates in many areas, there is a strong possibility that any progress will be stalled. These swings signal a potential backlash to any corporate inclusion initiatives and even a reversal in our wider cultures. In a wider context, the growing mood seems to be dig in, keep people out, protect ourselves and make things “great” again. Whatever that means. It’s always unspecified of course. To specify would mean there is a vision, supported by goals and a plan. Across the board it’s clear there are no goals or plans. Anywhere. Just reactions.

The impact these new cultural developments will have on company diversity and inclusion initiatives needs to be factored in as the anti-diversity noise is getting louder by the day. News pours in from Denmark, Germany, U.K. France as well as other European countries. Of course not forgetting the rise in tension in the US.

When Inclusion is threatened 

Inclusion isn’t about creating a superficially correct business culture, where token minorities and the odd woman are included in low impact initiatives to tick C-suite KPIs and release Boards of their obligations. It’s about creating high quality work teams which will excel at meeting their ascribed objectives and organisational goals. People are needed to lead those initiatives.  There are any number of studies which show that diverse organisations have a higher return on shareholder value and hands down outperform non diverse companies.

Mckinsey business case

Mckinsey business case for diversity and inclusion

Changing climate

Yet they are not working as they should, even in cultural climates reflecting a positive outlook and so we are failing to see a lasting impact. A rational approach supposedly to appeal to the data driven business mind is simply not gaining ground.  Organisational cultural change can take many years. What is holding us back is the unconscious, irrational mind which is clearly overriding factually based D & I programmes.  Today, that irrational mindset seems to be getting stronger.

Somehow hiring managers regardless of their political mind-set and persuasion, need to be committed to doing the best possible for their organisations in terms of attracting, sourcing, retaining and developing top talent. Already on the weak side, these flawed processes will struggle against this changing sociopolitical background.

The level of unconscious bias in the recruitment and promotion process is already high. The tendency to copy paste “mini-mes” so companies create cohorts of corporate clones which tend to be white and male, will become even stronger.  The chances of creating a corporate culture based on diversity and inclusion set against that prevailing viewpoint will be weakened. The use of the hackneyed cop-out term as the right  “cultural fit” will only grow. One hiring manager in a strongly Brexit region told me he had already been instructed to cut certain ethnic groups from the selection process of his organisation.

Challenges for HR

At a time when employee engagement is at an all-time low and insecurity and uncertainty are clouds over- shadowing a majority, HR practitioners face challenges dealing with these key issues. How do companies expect to find a way forward through this morass if they are located in geographies where the beast of xenophobia has been unleashed in a way that many did not anticipate. I’m not sure how many hiring managers will prioritize inclusion initiatives in these areas.

What can HR they do to implement diverse hiring policies if political wranglings over visas and work permits are going to make international hires increasingly difficult? How will they deal with outright discrimination?

Read: Post Brexit uncertainty starts talent drain

The inclusion challenge today for HR is to have the skills and credibility as well as the tenacity and resilience to cut through the crap and call things for what they are. They may need to stand up to poor leaders.

How many are willing and able to do that?

Check out unconscious bias training here

 

The Guru Factor: Where are the women?

The Guru Factor

Something’s got to give
Earlier this year, somewhat bewildered by our leaders and their actions (or lack thereof) over the previous few years, I wrote a post “Playing without the Queens“. In it I expressed surprise at the notable lack of public reaction as bankers and financial service leaders decimatad our global economies, while the populace merely “whimpered ” from the sidelines. Our medieval forebears would certainly have revolted and literally broken the “banca” in protest. However, only a few months later in the Middle East and North Africa populations took to their streets and now in the U.K. certain sections of the community are doing the same. Unfortunately, I am still just as bewildered.

Change required
In London there is currently a period of crisis management, but I feel sure that before the door has closed on the broom cupboards, the blame game will undoubtedly start. For me there is one overriding message. Tony Robbins words echo loudly

” If you do what you always done, you’ll get what you’ve always gotten”. Something has to change.

We have seen in recent years “Masters of the Universe ” bankers such as Fabulous Fabrice Tourre in their designer suits, caught, through negligence/ dishonesty/ incompetence or a combination of all three, vandalising global economies to the tune of …billions, getting off pretty much free and easy, with barely a dent to their 7 figure bonuses. According to Sky News the bank bail out will cost the average British tax payer £3500. This week, yobs in hoodies from Hackney, will almost certainly receive custodial sentences for vandalising shops, nicking trainers and mobile phones to the tune of… hundreds. Political figures will take the moral high ground and preach to us, while many, only last year, were even tacitly, part of massive expense scams. Organisations are struggling to keep up with, and adapt, to changes outside the workplace. Unemployment amongst young people is reaching all time highs in many developed economies. Whole countries are bankrupt.

Lost in thought?
Courtesy of Lee Carey I came across this organisation  The Thinkers 50. The 2011 Thinkers 50 will be unveiled on November 14 in London at the first ever Thinkers 50 Summit. Now as you know I’m not crazy about the composition of think tanks in general, but in 2009 there were only 3 women on the list and one of those was part of an INSEAD duo.

There is a reason we say “lost in thought”

This ” definitive global ranking of management thinkers is published every two years. The 2009 winner was CK Prahalad. The ranking is based on voting at the Thinkers 50 website and input from a team of advisers led by Stuart Crainer and Des Dearlove. The Thinkers 50 has ten established criteria by which thinkers are evaluated – originality of ideas; practicality of ideas; presentation style; written communication; loyalty of followers; business sense; international outlook; rigor of research; impact of ideas and the elusive guru factor

No women
The words elusive guru factor caught my eye and surreal images of Simon Cowell type “guru factor judges” and ” guru factor auditions” came into my mind. However, I also wonder if this is the time to stop thinking and start doing. There is a reason for the phrase ” lost in thought”. But mainly we need to do both differently. People clearly want change. Women are not only visibly absent from the financial services leadership group that caused many of the underlying problems, but also from the “thinking” list that was issued when it was all going on. Draw your own conclusions, but it’s not rocket science!

If as one definition of guru is a ” recognised leader in a field”, perhaps we need look no further than a modern-day leader such as the courageous, elderly woman in Hackney who confronted London looters, maybe not in the language of the board room ( be warned, very strong if you do watch) but at least there is a badly needed underlying morality.

What is your career sine? New take on career strategy

What is your career sine?

Career ladder or lattice?
Our society is evolving at a phenomenal pace. Technology has brought about changes that even 15 years ago we could only have dreamed about.

New trends
Think tanks are predicting labour shortages in key sectors, pension plans and a default retirement age are likely to be pipedreams for the next generation. Many will have to work until the age of 70.

Family structures are changing and with almost 50% of marriages ending in divorce, the nuclear family is disappearing as the cornerstone of our industrial culture. The number of highly educated women in the workforce is at its highest level. Whether quotas are voluntary or enforced, there will be an increasing number of professional women at senior levels. With the rise of single parent households and expected extended longevity, pursuing a career will no longer be a question of choice for most women, but a case of economic necessity.

Men are now expected, and want, to play a stronger role in childcare, while single parent fathers with joint custody agreements are no longer as free to assume traditional roles and commit to their careers in terms of availability and mobility.

Burnt out executives are opting for mid-career gap years while they are still healthy.

Gen Y have a different expectations to their parents about what they want from corporate life. Research indicates that they may have as many as 10 different jobs before the age of 40. Large numbers are heading home to Mum and Dad, as the post college traditional rite of passage to start their own lives becomes unaffordable, creating a new group of “Boomerang Kids “. It has been suggested that Millenials might not be fully independent of their parents until their late 20s. With a working life that might end at 70, that still gives a career spanning 40 years.

Work and life are morphing into a single continuum as hi-tech communication allows us to blend the two spheres. Work is no longer another place, or even a fixed and regular time. Now, work is what we do, when we need to, or even when we want to.

Life long learning has become a necessary part of an ongoing process to stay current in our ever-changing world, rather than a night of relaxation in classes to learn a spot of DIY or holiday level language skills, after a hard day at the office.

Job hopping will cease to be a pejorative term associated with an inconsistent and unreliable work ethic, but renamed multi-direction career strategy.

In short, society is changing and the work force has shifting requirements. But is the workplace and our current leadership keeping up fast enough? I do wonder.

New Approach
I was interested to read research and a new approach to career strategy from Deloitte called Mass Career Customisation. They maintain that ” The end of traditional career paths and work patterns is upon us.” And I would agree. Anyone who is tapped into this sector has been aware of this for a while and this might seem to be stating the obvious. But issues assume a different complexion with a big multi national consulting organisation behind them, rather than a few bewildered bloggers at ground zero, scratching their heads in collective wonderment. Not only is there is a name to what we are seeing but there is a solution – also with a name!

What many of us have been observing is that we are entering an era where core elements such as workload allocation, employment location and roles are being reviewed by both employers and potential candidates in trade-off situations. Key to the Deloitte MCC philosophy is the credo that individual priorities change over time and that ” multiple views of success are affirmed through recognition of results and value created … contribution levels ebb and flow along with personal life stages

The end of career ladder?
So are we seeing as the Deloitte approach suggests the end of the traditional vertical career ladder but an ” undulating journey of climbs lateral moves and planned descents” which they call a career lattice? I think so.

I was involved in a recent executive search where the wife of a leading candidate was employed in a senior role tied to a specific geographic location, which made family relocation impossible. Maybe even 3 years ago, his candidacy would have been ruled out as untenable. Today the question is ” We value and need this skill set. How can we make this situation work?”

Companies which are prepared to bring this flexibility of thinking and demonstrate empathy with the driving forces in today’s workplace, which alone would indicate that they are in tune with the shifts in society’s culture in general, will find themselves I believe, one step ahead of the game.

Check out your own career sine. Click here to complete the Deloitte MCC interactive test.

What have you learned?

Women in Finance : Breaking glass

This interview with Sandra Rapacioli Sustainability and Leadership Specialist at C.I.M.A. ( Chartered Institute of Management Accountants) is the first in a series looking into women’s roles in different global business sectors.

Sandra Rapacioli is responsible for producing and promoting thought leadership within C.I.M.A., with a special interest in the progression of women into senior roles. She has been involved in the commissioning of a report Breaking Glass: Strategies for Tomorrow’s Leaders within the finance function.

DD: What are the main issues facing women in the finance function in business and industry today?

SR: Worldwide CIMA has 71,657 members. 26,366 (31%) are female members and 45,291 (43%) are female students, in a total of 168 countries. This is a significant percentage. The proportion of CIMA female fellows (members with considerable leadership experience) varies across the globe. But with women now making up a third of CIMA’s members and just under half of CIMA’s students, our female members are six times less likely than male members to be in senior roles such as CFO or CEO. The women we spoke to have identified two main challenges in their careers: the problem of achieving a satisfying work-life balance, and the difficulty of being taken seriously in male dominated businesses. This should be surprising because as part of a management team, management accountants are increasingly required to tap into their soft skills to persuade and influence the other stakeholders in their organisations. This requires trust and empathy, qualities women traditionally exhibit in considerable measure.

DD: Do you feel there is overt discrimination?

SR: While few of the women we spoke to in the preparation of the report felt they had suffered from direct discrimination, some had definitely come face to face with strong prejudices. All acknowledged that it was difficult for a woman to succeed and earn respect in male dominated industries, often due to entrenched attitudes and stereotypes. Some members found they simply had to stay positive in the face of these barriers. Other members working in more transparent company cultures felt that opportunities are generally greater. Our research suggests that it’s actually easier for women to succeed in some Asian countries, despite a few of our members in this region telling us that they had struggled with some outdated attitudes about the role of women.

DD: Why are Asian women finding it easier to succeed?

SR: In many parts of Asia the extended family is very strong and childcare arrangements are easier with grandparents and other family members living locally.

DD:What advice are you giving your female members?

SR: The successful women we interviewed employ a range of strategies – in addition to working hard, to help them succeed. These ranged from setting clear career goals and using mentors to help promote themselves within the organisation and externally. We definitely advise them to seek support, although with an absence of women at a senior level, most of the mentoring is carried out by men. We also advise our members to improve their networking skills by joining female networking groups – both internal and external. Raising individual profiles within their organisations is also one of our key strategies to success. Self promotion is something else we have also advocated, but that also doesn’t come easily to many women.

DD: What else do you recommend women members do?

SR: We recommend that all women members plan their careers path in detail and create a strategy – focusing on short-term and long-term goals to factor in all organisational eventualities: for example ensuring backup childcare and prioritising daily tasks, delegating where appropriate.

DD: What did you identify that organisations could do to redress this balance?

SR: All research indicates that when women represent 30% of any group, financial performance is increased and that companies should acknowledge that there is an existence of bias in recruitment, so we are suggesting to HR departments and organisations that they do a number of things : set performance targets for female retention and promotion and not only reconsider the composition of selection teams for leadership roles but also encourage women to apply for any leadership positions. We want companies to invest in leadership development and training opportunities for high potential women by encouraging the identification and understanding of relevant career paths and supporting the necessary stepping-stones for leadership roles. We would also like to see the completion of career potential analysis for all women leaders.

DD: How far do you believe women are from achieving parity in your sector?

SR: We have a long way to go, but we are certainly taking the necessary steps to make this happen.

Playing without the Queens. Women and Talent Management

 

Women and talent management: economic common sense

For many it takes a small, personal, micro situation or relationship to highlight underlying macro, philosophical issues. Mine was nothing to do with any immediate connections, childhood experiences or friends. It was by interacting with total strangers in one of the most impersonal spaces – an airport.

Stranded

Recently, I was stranded at the departure gate of a regional British airport, waiting for a flight which was seriously delayed. Passengers got twitchy, as somewhat worryingly, engineers crawled over the open hood of the engine of the plane clearly clutching what bore more than a passing resemblance to maintenance manuals. Just like the movies, in consternation, small crisis support groups were formed. In my group, in addition to myself, were a teacher and very happily a pilot and an aeronautical engineer. All women.

This is a true story!

Crisis Management

With their inside knowledge, backgrounds and expertise the pilot and engineer stepped up. They told us they were not going to get on any plane where the engineers were looking at manuals. And guess what? If they weren’t, neither were we. Passes were duly flashed and these professionals very competently dealt with the airline and airport authorities, their leadership /management, hitherto visible only by their complete absence. These women obviously succeeded in coming between the passengers and a night spent on a hard airport lounge floor. The teacher and I sat suitably impressed. Did we care if the achievements of these ladies followed John C Maxwell’s maxim “A leader is one who knows the way, goes the way, and shows the way” or Drucker’s manager “ doing things right”? No we didn’t.

An individual story

While the other two women became paragon leaders and/or managers, whichever view you take, somewhat superfluous to the task in hand the teacher and I talked about her daily life. She lives in a deprived industrial area, with high levels of up to fourth generation unemployment. Her primary (elementary) school services a number of “sink level” housing estates, where most children live below what would be considered to be the poverty line. Many of the mothers are single parents with addictions issues and many are victims of abuse. The children are exposed to every type of heart-breaking deprivation that you and I can think of – too many to list here.

Inspiration

The teacher had created fun segments just to teach basic life skills that the children had never encountered before, like holding a knife and fork, or saying “thank you.” The only meals some of the kids ever eat are in school, so she set up breakfast, lunch and snack programmes. She talked about these small victories in the face of budget and staffing cuts: Holding fundraisers, persuading local shops and organisations to make donations of products and materials (quite often food) and even paying for some things out of her own pocket. Her greatest achievements were the children who had been through her programme and had eventually gained university places, one recently entering Cambridge.

A real leader

She is obviously creative, innovative, has vision and could have certainly pursued a career in education management and policy; but had stayed where she was “for the sake of the children.” About 1500 children have passed through her programme over the years. This is surely the John Quincy Adams type of leader: “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”I would have been delighted to have named her, but this special lady wanted to stay completely anonymous. So although there are no extravagant trappings or perks of corporate life, I saw in the space of a few hours three skilled, competent and inspirational ladies who simply stepped up and led.

Aren’t those qualities ones we should look for in leaders?

Time for change

The root of my problem is that together with many others, I’m starting to question the value we assign to certain specific leadership qualities which are considered to be significant in our organisations and culture. I ask myself if the characteristics we seem to look for in our top leaders are no longer what we need in today’s world. Should we be focusing on constructing different leadership models instead? If women make up more than 50% of the workforce and 60% of graduates, yet less than 15% of senior positions, then the issue should not only be why is this demographic is not being tapped into and developed – but why the delay? Isn’t it time for our leaders to implement change, to establish what our communities and organisations need to succeed and to maximise the contribution of this massively under utilised demographic? This is no longer about gender and diversity – but about economic common sense.

Cave men

At one time in our cave dwelling days with all those lions, tigers and bears, men in their 30s, in the peak of physical condition became designated leaders. I can understand this. There were situations when brute strength, risk-taking and the odd club wielding skill were useful. The life expectancy of a Palaeolithic man, made him at 30 years old, a tribal elder. However, in the 21st century, in a knowledge-based economy, when a deft flick of an iPad might work just as well and life expectancy has more than doubled, those physiological qualities are no longer key. So times and requirements are a-changing and that gives us lots more flexibility to decide what leadership skills we need in our society and how women and talent management can be better combined .

Never has this been more apparent than during the recent global recession and the attempts at reconstruction. One example was what we saw with the financial services wunderkind Fabulous Fabrice Tourre . Was I the only one thinking: What is wrong with this picture? His gender is actually irrelevant, but what seemed critical to me was why was a graduate from the class of 2001, seemingly left unsupervised, to run amok in the sand box, taking incredible financial risks? Was it because we admired and valued his skills? Or just because he made some people a lot of money before he bankrupted them? If so, perhaps we should be identifying different types of skills worthy of admiration.

Plus ça change

I watched post holiday commercials enticing us to take out quick, “no credit check “ loans with A.P.R.s in excess of 2500%, for those “much needed luxuries.” I see bailed out bankers rewarding themselves with bonuses in the billions and economic gurus telling us that it is “back to business as usual.” I wonder why our leadership is so resistant to change. The word bank is commonly recognised as being derived from the word “banca”, or bench when medieval Italian money lenders set up business on benches in the market place. When a banker failed, the populace broke his bench – hence our word bankrupt. Not today it would seem. So truthfully, I am at the point where I actually wonder if we seem to have lost the collective plot.

Vicious cycles

If doing what we’ve always done gives us what we always had, then why is the populace not screaming for change, rather than simply whimpering from the side lines? It’s clear that long-term talent management strategies need to be evaluated and reconstructed in many sectors for our organisations to flourish. Leadership is supposed to be about people, innovation, challenging the status quo, inspiring trust and seeing the big picture. Even The World Economic Forum analysis of global skill set shortages only fleetingly suggests the development of women as part of any strategic solution. There seems to be a basic need for change. But if leaders are failing to innovate and lack long-term vision then using their own criteria, are they really leaders?

As Georgia Fieste said to me on Twitter

So why do our organisations think differently?